Refund policy

Return & Refund Policy

At our store, customer satisfaction is our priority. If you receive a damaged, defective, or incorrect item, you may request a return or exchange within 14 days of receiving your order.

Returns & Exchanges

• Items must be unused and in their original packaging.
• Return or exchange requests must be made within 7 days of delivery.
• Customers should provide clear photos of damaged or incorrect items.

Refunds

• Refunds are only issued for damaged, defective, or incorrect products.
• Once the returned item is received and inspected, the refund will be processed.
• Shipping charges are non-refundable unless the error was on our side.

Non-Returnable Items

• Used products
• Products damaged after delivery
• Personal care and cosmetic products that have been opened or used

Contact Us

For any return, exchange, or refund request, please contact our customer support team with your order number and details.

Thank you for shopping with us! 💖✨